Walmart vs. Amazon essay example
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Walmart vs. Amazon

Question 1. Compare walmart.com with amazon.com. What features do the sites have in common? Which are unique to Walmart.com? To Amazon.com? Answer: When we compare walmart.com with amazon.com. Two of the biggest names in the industry are Amazon.com and Walmart, the latter of which has moved beyond its physical stores and begun to offer a variety of merchandise online. Amazon.com is one of the most recognizable names in the online retail industry. The site’s marketplace allows customers to purchase a wide variety of items online.

And with a slew of third-party merchants in its roster, Amazon.com is a formidable presence indeed. Walmart is just as widely known of course, albeit in the real world. The company is a familiar name in the retail industry thanks to its numerous stores throughout the county and the world, and its recent move into the online world took many by surprise. Walmart now offers the same online shopping service as Amazon.com and other online retailers do, and it is clear that the company poses some serious competition. Walmart has recently added more than one million new items to its online catalog, which is bound to get the site some market attention.

This is in line with the company’s goal of becoming the most visited retail site on the Internet. As to whether or not this will allow the company to grab a portion of the lucrative online market dominated by Amazon.com and other sites remains to be seen. Amazon.com definitely isn’t taking the challenge lying down, having just recently 2009 racked up 1.7 million active marketplace sellers. Considering that the figure accounts for sellers and not merely items, it appears that Walmart has its work cut out for it. Common features:

Both Walmart.com and Amazon.com offer the benefits of easy and convenient online shopping. Both Walmart.com and Amazon.com offer similar prices, although there may be slight variances with certain items. Both offers Electronics, Movies, Music & Books, Toys & Video Games, Sports & Fitness, Auto & Home Improvement, Pharmacy, Health & Beauty, Grocery & Pets, Baby & Kids, Apparel and Shoes & Jewelry. Both provides free and paid shipping, Order status, Tracking numbers and free accounts. Both offers special offers, discounts, gift cards, coupons and clearness sales. Unique to Walmart.com:

Started out as a brick-and-mortar retailer but has now gone on to online retailing. Offers Walmart Marketplace merchandise on its website. Has more than one million new items in its online inventory. Unique to amazon.com: Has been in the online retail business longer than Walmart and almost every other online retailer. Just like on Amazon’s Marketplace, shoppers can buy Walmart Marketplace merchandise on Wal-Mart’s Web site. Amazon.com says it currently has 1.7 million active marketplace sellers.

Question 2. Will WalMart.com become the dominant e-tailer in the world, replacing Amazon.com, or will Amazon.com dominate WalMart online? What factors would contribute to WalMart’s success in the online marketplace? What factors would detract from its ability to dominate online sales the way it has been able to dominate physical retail sales in many markets? Answer: For almost a decade, Wal-Mart Stores has been boasting that it will dominate Internet retailing the way it dominates strip malls, topplingAmazon.com as the world’s largest online merchant. And every year, those boasts have proved hollow.

But this holiday shopping season, Wal-Mart has started aiming at what it sees as Amazon’s Achilles’ heel: the costs and delays of shipping online purchases to buyers. WalMart.com has advantage in shipping products from the local Wal-Mart store. For this walmart provided new service desks at the front of some stores make it easier for shoppers to retrieve their stuff.Walmart.com now ranks among the top e-commerce sites in traffic, according to comScore’s tracking service.

The factors detract from its ability to dominate online sales are retail spending, finding technologically unsophisticated consumers start their shopping on computers or mobile phones, perusing product reviews and price comparison Web sites. For example if you take Black Friday sale on 2009, Amazon isn’t a huge threat to Walmart, accounting for just 3.3 percent of retail sales. Nonetheless, while online sales currently make up less than 5 percent of all retail sales, analysts expect that to rise up to 15-20 percent over the next decade.

Question 3. Check the shopping aids offered at walmart.com. Compare them with those at Amazon.com? AnswerWalmart.com brings the convenience, great merchandise selection, friendly service and Every Day Low Prices of your neighborhood Walmart to the Internet. Walmart provides following shopping aids:

the best customer service to find the product information, shipping, offers etc. Financial services like MoneyCard, Money transfer, Managing account and walmart credit card. Search: we can find any product just by typing the word.

Gift cards, coupons, help center, return policy, feedback, and privacy & security. All the above feature makes us easy to shop at walmart.com. When we compare with amazon.com we will find same features and can sell our goods at amazon.com using amazon account. It also as prime feature that offers one month free trial that gives us free shipping no minimal purchase is required. amazon.com has a student account, amazon mom helps student and moms to find there goods at low prices.

Question 4. What online services can be purchased at walmart.com? Answer: Services: Walmart.com offers merchandise for sale in the following broad categories: Electronics, Photo, Movies & Music, Books, Toys, Video Games, Home, Garden & Patio, Sports & Fitness, Baby, Gifts & Flowers, and Jewelry & Watches. Many of the items that you can find at your local WalMart store except for food can be purchased through one of these links. Walmart.com does offer a few other merchandise areas that could come in handy. You can place an order for a prescription drug through this site, buy tires, purchase contact lenses, even sign up for a WalMart credit card.

There are also items like school textbooks for sale and a clearance and price rollback section featuring items that have been further reduced. Most web surfers come to Walmart.com to purchase general merchandise, but there are some other noteworthy services offered here as well. One is Walmart.com’s internet service. You can signup for internet access using Walmart Connect, and pay only $9.74 per month including your first 700 hours free. Walmart.com offers a vacation service complete with on- line booking for cruises, hotel stays, and car rentals. You cannot book individual flights through Walmart.com, but you can purchase a vacation travel package that includes a flight. Shipping Methods/Charges:

Walmart.com offers three methods for shipment: Express (1 Business Day), Priority (2 or 3 Business Days), and Standard (3 to 7 Business Days). If your item of merchandise is very large (like a piece of furniture), then you will have to use the special freight option, which will take 7 to 14 days. Shipping charges are based on weight, so they vary widely from item to item. For those items that are uniform in weight like CD’s, videos, gift cards, etc., Walmart.com uses a standard shipping table to compute charges. These charges are broken into eight categories, with slight differences (less than 1 or 2 dollars) between each one. For example, music CD’s carry a standard shipping charge of $2.78 for the first CD and 97 cents for each additional one This is for standard shipping- the other methods cost slightly more.

Methods of Payment:Walmart.com accepts MasterCard, Visa, American Express, Discover, and WalMart’s own credit cards for payment. They also accept personal checks as a method of payment as well as debit cards. Customer Service: If you have questions about your order, you can logon and check the progress, including the tracking. There is a help section with answers to other general questions, like ordering, making payments, setting up an account, etc. If you have a more specific question, you can obtain an answer by either sending an e-mail, writing a letter, or placing a call to the customer service hotline, 800-966-6546.

Question 5. Compare buying a song from walmart.com versus buying it from Apple’s iTunes? Answer: In 2004, Wal-Mart started selling songs online for 88 cents each, competing with Apple’s iTunes. Wal-Mart offers variety MP3 CDs, DVDs, Downloads, Top songs at Low prices, Free Music, albums as low as $7.00 at mp3.walmart.com and became number one music retailer in US. According to an NPD MusicWatch Survey Apple passed Best Buy to became the number two retailer in the US in December 2007 and after one month Apple surpassing Wal-Mart for the first time ever. Apple’s success is due to the growing digital demand in teenagers. Then there is the teen market that is abandoning CDs in droves.

According to the NPD report in 2006, about 38% of teens made no CD purchase. According to Crupnick survey usually teens lack credit cards and this often prevents them from buying at almost everywhere but iTunes because Apple avoids credit cards by pushing the gift cards, which teens can pay for at retail locations and then use them to purchase songs online by keying in a code.

Question 6. Walmart.com sells movies online for a monthly fee. How do similar sellers compare? Answer: Walmart has great selection of movies at Walmart.com like thrillers, romantic comedies, or high-powered action and adventure in Blu-ray and DVD’s. We can shop movies by genre select from Anime & Animation, Classics, Comedy, Foreign, Sci-Fi, Horror and more.

Walmart.com sells movies in Blu-ray and DVD’s online for a monthly fee at every low prices this is done by delivery process. where as other movie sellers like Netflix, Inc provides on-demand internet streaming videos and flat rate DVD by mail. It also started subscription service in 1999 and by 2009 it was offering a collection of 100,000 titles on DVD, surpassing 10 million subscribers.

On the other hand iTunes sell and rent movies on online. They also provide downloads. In now a days everyone use to watch movies in a easy way so people preferring watch movies online rather than getting DVDs to home. To overcome this problem Wal-Mart brought Vudu, Inc. in March 2010, Vudu is a media technology company provides full-length movies over the Internet to television using a hybrid peer-to-peer TV technology. Where we can rent movie online for a monthly fee.

Question 7. Visit walmart.com, target.com, marks and spencer.com, and sears.com. Identify the common features of their online marketing and at least one unique feature evident at each site. Do these sites have to distinguish themselves primarily in terms of price, product selection, or Web site features? Answer:

The common features in Walmart.com, target.com, marks and spencer.com are customer services, Deals, Gift Cards,coupons, Shopping Guidance, find a store locator, Signup for account, shopping cart, return policy, help center, Track your order, product recalls, Shipping & delivery options , payment methods, contact us, feedback, careers, Clearance sales. walmart.com has unique feature is Financial Services like Walmart MoneyCenter, Walmart Credit Cards and Mange Account & pay bill.

Target.com has daily deals one day only and always free shipping. Sears.com has International shopping easy in operation select the destination country, your preferred currency and sears ships to the selected country. Spencer.com sells only clothes and accessories. Marks.com has popular for locksets, knobs, levers, rosettes and escutcheon plates. Question 8. Investigate the options for international customers on the WatMart Web site. Answer:

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The Walmart.com website only ships orders to addresses within the 50 states, including Alaska and Hawaii, APO / FPO military addresses, American Samoa, Guam, Northern Mariana Islands, Puerto Rico and the U.S. Virgin Islands. Promotional shipping offers, including 97-Cent Shipping, do not apply to deliveries outside the 48 contiguous United States.To ensure the safety and security of your financial information and prevent unauthorized use of credit or debit card, Walmart.com performs security checks, in partnership with third parties.

Unfortunately, some non-US based cards may not pass the designated information and security checks. Failure to meet the appropriate security criteria will prevent Walmart.com from completing your transaction. A notification with the final status of your order will be sent via email; however, to ensure the security and privacy of our customers, we will be unable to provide additional details for any incomplete orders. Walmart.com do not ship to Canada or other destinations outside the U.S., except as noted above.

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